Jan 14, 2020
Are consumers ready to embrace the faster, more reliable internet service that 5G wireless networks will deliver? How will next-generation connectivity, powered by 5G, impact the consumer ecosystem? Find out as our new podcast explores the findings from our Connectivity and Mobile Trends survey.
Dec 17, 2019
What's customer success and why is it important? Learn how tech, media and telecom companies drive growth and reduce churn with a customer-centric approach.
Jul 10, 2019
Season 3, that’s a wrap—we hope you enjoyed listening! Catch up on past episodes, share the series with your network, and chat with our host, Hanish on Twitter @HanLXXIII or @DeloitteTMT. Tune in this fall for new episodes from User Friendly and don’t forget to...
Jun 19, 2019
Hanish continues his conversation with Julia Silva and Sharon Harris, discussing what it means to bring your “authentic self” to work, the importance of having sponsors—not just mentors—and the value in bringing diverse perspectives to the table.
Jun 5, 2019
While many business leaders recognize the importance of having a diverse and inclusive culture, they don’t always know how to achieve it. What steps can the tech industry take to implement a positive change?